About Me
IT Leader & Technology Strategist
Passionate IT leader with 25+ years of experience transforming technology into a strategic advantage for organizations. My Master's in Technology Management, combined with hands-on expertise in enterprise architecture, security, and infrastructure, lets me bridge the gap between technical teams and business leaders.
I'm energized by mentoring teams, building collaborative relationships across departments, and turning ambitious technology initiatives into reality.
Years in IT
Faster Deployments
Columbia Roles
Open Source Projects
Expertise
Technical Skills
Infrastructure
Security
Endpoint Management
Cloud / SaaS
Leadership & Strategy
Career History
Work Experience
Systems Administrator
Columbia School of Engineering
- Led migration of on-prem servers posing critical security risks to SaaS cloud solutions, driving a stakeholder coalition to identify suitable replacements.
- Secured printing infrastructure by moving printers to a private IP range, reducing the public-facing attack surface.
- Spearheaded server room security upgrades: swipe access audit trail, environmental sensors (water, humidity, smoke), cameras, and emergency power-off switch.
- Transformed purchasing workflow from manual email approvals to an automated forms-based solution.
- Migrated asset management from Google Sheets to a SaaS platform enabling full tracking and audit capability.
- Co-authored business continuity and disaster recovery plan for the engineering school.
- Implemented 1Password for secure departmental password storage and dissemination.
Senior Technical Support Specialist
Columbia Business School
- Led migration of 500+ users from on-prem Exchange to Office 365 and across domain mergers.
- Transformed computer imaging from manual to automated via Windows Deployment Server — 90% reduction in setup time.
- Instrumental in converting the business school from in-classroom to a fully hybrid online environment using Zoom and Echo360.
- Managed deployments via JAMF Suite and SCCM; ensured data integrity with Code42, Dropbox, and OneDrive.
- Logged incidents and changes in ServiceNow under ITIL standards; earned certifications in Cyber Security Risk Assessment and Network Administration.
- Facilitated hardware repairs via Apple Educational Support and Dell Premier Services; guided faculty on Canvas, Qualtrics, Poll Everywhere, and Crestron podium systems.
Head of Ph.D. Computing
Columbia Business School
- Managed Ph.D. computing budget for equipment purchases and software licenses.
- Maintained IT policy compliance with minimal supervision.
- Documented and streamlined repair processes; configured systems for incoming employees.
Technical Specialist
Columbia Business School
- Troubleshot software and hardware issues for students, researchers, and faculty.
- Supported Win95/98 and NT/2000 workstations in client-server environments.
- Led special projects including workstation rollouts and public machine imaging.
Open Source
Featured Projects
IEOR ChatBot
Python-based chatbot for the IEOR department automating common inquiries and providing intelligent support to students and faculty.
PythonEmail Reply Automation
Automated email reply system using TypeScript to streamline email management and standardize responses for the IEOR department.
TypeScriptAnsible Playbooks
Comprehensive Ansible playbooks for automated printer monitoring and system management across IEOR infrastructure.
AnsibleAcademia
Education & Credentials
Executive Master's in Technology Management
Columbia University in the City of New York
Communication Studies
Hunter College, The City University of New York